Privacy policy

Last Updated: March 30, 2026

1. Introduction Designers Cove respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website (the “Site”) or interact with our services (upholstery, window treatments, custom furniture, boat interiors, fabric sales, design consulting, etc.).

2. Information We Collect We may collect:

  • Personal Information you provide: name, email address, phone number, mailing/shipping address, payment information, fabric preferences, design specifications, project details, and any other information you submit via forms, email, phone, or in our showroom.
  • Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on the Site, and cookies or similar tracking technologies.
  • Information from Third Parties: such as payment processors or shipping carriers.

3. How We Use Your Information We use your information to:

  • Process inquiries, quotes, orders, and installations;
  • Provide customer service and design consulting;
  • Communicate with you about orders, appointments, or promotions (with your consent where required);
  • Improve our Site, products, and services;
  • Comply with legal obligations;
  • Protect our rights and prevent fraud.

4. How We Share Your Information We may share your information with:

  • Service providers (shipping companies, payment processors, installation contractors, fabric suppliers);
  • Business partners (including major brands we represent and Costco where applicable for referrals);
  • Legal authorities when required by law. We do not sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies We use cookies to enhance Site functionality, analyze traffic, and personalize your experience. You may disable cookies through your browser settings; however, some features may not function properly. We also use Google Analytics or similar services for usage statistics.

6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is infallible, and we cannot guarantee absolute security.

7. Your Rights and Choices You may:

  • Request access to, correction of, or deletion of your personal information;
  • Opt out of marketing communications (unsubscribe link is provided in every email);
  • If you are a California resident, you have additional rights under the CCPA (right to know, delete, opt-out of sale). We comply with applicable state privacy laws. If you are a resident of California, you have additional rights under the CCPA. To exercise these rights, contact us using the information below.

8. Children’s Privacy Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Users If you are located outside the United States, please note that your information will be transferred to and processed in the United States.

10. Changes to This Privacy Policy We may update this Policy from time to time. We will post the revised Policy on the Site with a new “Last Updated” date. Your continued use of the Site constitutes acceptance of the changes.

11. Contact Us For any questions or requests regarding this Privacy Policy, please contact us at: Designers Cove 3127 Baker Rd. Dexter, MI 48130 Email: info@designerscove.net Phone: (734）426-2688